How To Fix CRMS4_SRV_API008 - Multiple service reference equipment is not supported.

CRMS4_SRV_API008 - Overview

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 008

• Message text: Multiple service reference equipment is not supported.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API008 - Multiple service reference equipment is not supported. ?

  The SAP error message CRMS4_SRV_API008 indicates that there is an issue with the service reference equipment in the context of SAP Customer Relationship Management (CRM) and Service Management. This error typically arises when multiple service reference equipment entries are associated with a single service order or service request, which is not supported by the system.
  
  Cause:
  
  Multiple Equipment Entries: The primary cause of this error is that the system has detected more than one piece of equipment linked to a service reference. In SAP, each service order or request should ideally be associated with a single piece of equipment.
  Data Integrity Issues: There may be inconsistencies or errors in the master data where multiple equipment records are incorrectly linked to a single service reference.
  
  Configuration Issues: The system configuration may not allow for multiple service reference equipment, leading to this error when such a situation is encountered.
  
  
  Solution:
  
  Check Service Reference Equipment: Review the service order