How To Fix CRMS4_SRV_API014 - Multiple service order status is not allowed in item &1.

CRMS4_SRV_API014 - Overview

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 014

• Message text: Multiple service order status is not allowed in item &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API014 - Multiple service order status is not allowed in item &1. ?

  The SAP error message CRMS4_SRV_API014 indicates that there is an issue with the service order status in the context of a service order item. Specifically, it means that multiple service order statuses are not allowed for a single item in the service order. This error typically arises when there is an attempt to assign different statuses to the same service order item, which is not permissible in the SAP system.
  
  Cause:
  
  Multiple Status Assignments: The primary cause of this error is that the system has detected that the same service order item is being assigned multiple statuses, which violates the business logic defined in the SAP system.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect updates or changes made to the service order item that lead to conflicting statuses.
  User Error: Users may inadvertently attempt to change the status of an item in a way that conflicts with existing statuses.
  
  
  Solution:
  
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