How To Fix CRMS4_SOM_SHGR_BO008 - Deletion is not possible because contract sharing group is in use

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_SHGR_BO - Contract Sharing Group Messages

• Message number: 008

• Message text: Deletion is not possible because contract sharing group is in use

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_SHGR_BO008 - Deletion is not possible because contract sharing group is in use ?

  The SAP error message CRMS4_SOM_SHGR_BO008 indicates that a contract sharing group is currently in use, which prevents its deletion. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a contract sharing group that is still associated with active contracts or transactions.
  Cause:
  
  Active Contracts: The contract sharing group is linked to one or more active contracts, which means that the system is preventing deletion to maintain data integrity.
  Open Transactions: There may be ongoing transactions or processes that reference the contract sharing group.
  Dependencies: Other objects or processes in the system may depend on the contract sharing group, making it necessary to resolve those dependencies before deletion.
  
  Solution:
  To resolve this error and successfully delete the contract sharing group, follow these steps:
  
  
  Identify Dependencies:
  
  Check for any active contracts that are using the contract sharing group. You can do this by navigating to the relevant contract management transactions in SAP and reviewing the associated contracts.
  
  
  
  Close or Modify Active Contracts:
  
  If there are active contracts, you may need to either close them or modify them to remove the association with the contract sharing group. This may involve changing the contract sharing group in the contract details.
  
  
  
  Check for Open Transactions:
  
  Review any open transactions that might be using the contract sharing group. Ensure that all related processes are completed or closed.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to find and manage contracts and their associations.
  
  
  
  Delete the Contract Sharing Group:
  
  Once all dependencies are resolved, you can attempt to delete the contract sharing group again. Use the appropriate transaction code for managing contract sharing groups.
  
  
  
  Consult Documentation:
  
  If you are unsure about the dependencies or how to proceed, consult the SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to contract management.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  User Permissions: Ensure that you have the necessary permissions to delete contract sharing groups and manage contracts in the system.
  
  By following these steps, you should be able to resolve the error and successfully delete the contract sharing group.