How To Fix CRMS4_SOM_SHGR_BO010 - Contract sharing group ID '&1' is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_SHGR_BO - Contract Sharing Group Messages

• Message number: 010

• Message text: Contract sharing group ID '&1' is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_SHGR_BO010 - Contract sharing group ID '&1' is not unique ?

  The SAP error message CRMS4_SOM_SHGR_BO010 indicates that there is an issue with the Contract Sharing Group ID in the SAP CRM system. Specifically, it means that the Contract Sharing Group ID you are trying to use is not unique, which can lead to conflicts or inconsistencies in the data.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are multiple entries in the database for the same Contract Sharing Group ID. This can happen due to data entry errors, system migrations, or incorrect configurations.
  Configuration Issues: There may be issues in the configuration settings related to contract sharing groups, leading to non-unique identifiers being created.
  Data Consistency Issues: If the system has not been properly maintained or if there have been recent changes to the data model, it could lead to inconsistencies.
  
  Solution:
  
  
  Check for Duplicates:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., CRMS4_SOM_SHGR) and check for duplicate entries for the Contract Sharing Group ID in question.
  If duplicates are found, you will need to determine which entry is valid and remove or correct the others.
  
  
  
  Correct Configuration:
  
  Review the configuration settings for Contract Sharing Groups in the SAP system. Ensure that the settings are correctly defined and that there are no conflicting entries.
  If necessary, consult with your SAP Basis or functional consultant to ensure that the configuration aligns with best practices.
  
  
  
  Data Cleanup:
  
  If duplicates are identified, you may need to perform a data cleanup. This could involve deleting or merging duplicate entries, depending on your business requirements.
  Ensure that you have backups and that you follow your organization's data governance policies before making changes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Contract Sharing Groups for any specific guidelines or known issues that might pertain to your version of SAP.
  
  
  
  Testing:
  
  After making changes, test the functionality to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SPRO (Customizing).
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address this issue.
  User Roles: Ensure that the user roles and authorizations are correctly set up, as sometimes access issues can lead to unexpected errors.
  
  If the problem persists after following these steps, it may be beneficial to engage SAP support or a consultant with expertise in SAP CRM for further assistance.