How To Fix CRMS4_SOM_SHGR_BO009 - Maintain a contract sharing group ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_SHGR_BO - Contract Sharing Group Messages

• Message number: 009

• Message text: Maintain a contract sharing group ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_SHGR_BO009 - Maintain a contract sharing group ID ?

  The SAP error message CRMS4_SOM_SHGR_BO009 indicates that there is an issue related to the maintenance of a contract sharing group ID in the SAP CRM system. This error typically arises when the system is unable to find or access the required contract sharing group ID for a specific business transaction or process.
  Cause:
  
  Missing Contract Sharing Group ID: The most common cause is that the contract sharing group ID has not been defined or maintained in the system.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the proper assignment or recognition of the contract sharing group.
  Authorization Issues: The user may not have the necessary permissions to access or maintain the contract sharing group.
  Data Inconsistencies: There could be inconsistencies in the data related to contracts or sharing groups that lead to this error.
  
  Solution:
  
  
  Maintain Contract Sharing Group ID:
  
  Navigate to the relevant transaction in SAP (usually in the CRM module).
  Go to the configuration settings for contract sharing groups.
  Ensure that the contract sharing group ID is created and properly maintained.
  If it does not exist, create a new contract sharing group ID and assign the necessary contracts to it.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP CRM system to ensure that all necessary parameters for contract sharing groups are correctly set up.
  Use transaction codes like SPRO to access the configuration settings.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access and maintain contract sharing groups.
  If necessary, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the contract or sharing group data.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to contract sharing groups for additional guidance and best practices.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message CRMS4_SOM_SHGR_BO009 and maintain the necessary contract sharing group ID in your SAP CRM system.