How To Fix CRMS4_SOM_SHGR_BO005 - You are not authorized to change a contract sharing group


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SOM_SHGR_BO - Contract Sharing Group Messages

  • Message number: 005

  • Message text: You are not authorized to change a contract sharing group

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SOM_SHGR_BO005 - You are not authorized to change a contract sharing group ?

    The SAP error message CRMS4_SOM_SHGR_BO005 indicates that a user is not authorized to change a contract sharing group. This error typically arises in the context of SAP Customer Relationship Management (CRM) when a user attempts to modify a contract sharing group but lacks the necessary permissions.

    Cause:

    1. Authorization Issues: The most common cause of this error is that the user does not have the required authorization to change the contract sharing group. This could be due to missing roles or authorizations in the user's profile.
    2. Configuration Settings: There may be specific configuration settings in the SAP system that restrict changes to contract sharing groups based on user roles or organizational units.
    3. Business Logic: Certain business rules may prevent users from making changes to contract sharing groups, especially if the contract is in a specific status or if it is locked for editing.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check for authorization failures. This will show you which authorization objects are missing.
      • Review the user's roles and authorizations in transaction code PFCG. Ensure that the user has the necessary roles that include permissions for changing contract sharing groups.
    2. Modify User Roles:

      • If the user lacks the necessary authorizations, work with your SAP security team to add the required roles or authorizations to the user's profile.
    3. Review Configuration:

      • Check the configuration settings related to contract sharing groups in the SAP system. Ensure that there are no restrictions based on organizational units or other criteria that might prevent the change.
    4. Consult Documentation:

      • Review SAP documentation or notes related to contract sharing groups and authorization issues. There may be specific guidelines or best practices that can help resolve the issue.
    5. Contact SAP Support:

      • If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance. Provide them with details of the error message and the context in which it occurs.

    Related Information:

    • Transaction Codes:
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance
    • Authorization Objects: Check for relevant authorization objects related to CRM contract management, such as CRM_ORDER, CRM_ORDER_MAINTAIN, etc.
    • SAP Notes: Search for SAP Notes related to the error message or contract sharing groups for any known issues or patches.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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