How To Fix CRMS4_SOM_SHGR_BO003 - You are not authorized to display a contract sharing group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_SHGR_BO - Contract Sharing Group Messages

• Message number: 003

• Message text: You are not authorized to display a contract sharing group

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_SHGR_BO003 - You are not authorized to display a contract sharing group ?

  The SAP error message CRMS4_SOM_SHGR_BO003 indicates that a user does not have the necessary authorization to display a contract sharing group. This error typically arises in the context of SAP CRM (Customer Relationship Management) when a user attempts to access a contract sharing group but lacks the required permissions.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user’s role does not include the necessary authorizations to view contract sharing groups.
  Missing Authorization Objects: The relevant authorization objects that control access to contract sharing groups may not be assigned to the user’s role.
  User Role Configuration: The user may not be assigned to the correct role that includes access to the contract sharing group functionality.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (Transaction code: SU01).
  Ensure that the user has the appropriate roles that include access to contract sharing groups.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control access to contract sharing groups. Common authorization objects related to CRM might include CRM_AUTH or specific objects related to contract management.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles or create a new role that includes the required authorizations.
  This can be done using transaction code PFCG (Profile Generator). Add the necessary authorization objects to the role and generate the profile.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator. They can assist in reviewing and updating the user’s authorizations.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the functionality again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Review SAP documentation related to CRM contract management and authorization concepts to better understand how to manage user access.
  Training: Consider training for users and administrators on SAP authorization concepts to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRMS4_SOM_SHGR_BO003.