How To Fix CRMS4_SOM_PROD_BO104 - Product '&1' of the shared products is not unique


CRMS4_SOM_PROD_BO104 - Overview

  • Message type: E = Error

  • Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

  • Message number: 104

  • Message text: Product '&1' of the shared products is not unique

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  • Self-Explanatory Message

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CRMS4_SOM_PROD_BO104 - Details

  • The SAP error message CRMS4_SOM_PROD_BO104 indicates that there is a problem with the uniqueness of a product in the context of shared products within the SAP CRM system. This error typically arises when the system encounters multiple entries for the same product, which leads to ambiguity in processing.
    
    Cause: Duplicate Product Entries: The most common cause of this error is that the product specified (denoted by &1 in the error message) exists multiple times in the system, possibly due to incorrect data entry or data migration issues. Incorrect Configuration: There may be issues with the configuration of the product hierarchy or the way products are shared across different organizational units. Data Inconsistency: There could be inconsistencies in the product master data, such as different product IDs or descriptions that refer to the same physical product.
    Solution: Check for Duplicates: Use transaction codes like MM03 (Display Material) or CRMD_ORDER (CRM Order Management) to check if the product

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