How To Fix CRMS4_SOM_PROD_BO103 - Technical resource type doesn't exist, Please check the configurations

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 103

• Message text: Technical resource type doesn't exist, Please check the configurations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO103 - Technical resource type doesn't exist, Please check the configurations ?

  The SAP error message CRMS4_SOM_PROD_BO103 indicates that there is an issue with the configuration of the technical resource type in the SAP system, specifically in the context of SAP CRM (Customer Relationship Management) and Service Order Management (SOM). This error typically arises when the system cannot find a valid configuration for the specified technical resource type.
  Cause:
  
  Missing Configuration: The technical resource type that is being referenced does not exist in the system. This could be due to it not being created or incorrectly configured.
  Incorrect Assignment: The technical resource type may not be correctly assigned to the relevant business object or service order.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing entries.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the technical resource type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP and verify that the technical resource type is defined correctly.
  Use transaction code SPRO to access the configuration settings and navigate to the relevant area for technical resource types.
  
  
  
  Create or Modify Technical Resource Type:
  
  If the technical resource type does not exist, create it using the appropriate transaction (e.g., CRMD_ORDER or relevant customizing transactions).
  Ensure that all necessary fields and attributes are filled out correctly.
  
  
  
  Assign Technical Resource Type:
  
  Ensure that the technical resource type is correctly assigned to the relevant business objects or service orders.
  Check the assignment in the service order or the relevant configuration settings.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and correctly imported.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any data issues that may be causing the error.
  Use transaction codes like SE11 to check the database tables related to technical resources.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and SE11 for configuration and data checks.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_SOM_PROD_BO103 for any patches or updates that may address the issue.
  Support: If the issue persists after checking configurations and assignments, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the technical resource type in your SAP system.