How To Fix CRMS4_SOM_PROD_BO102 - Discount/Charges Key shouldn't be empty

CRMS4_SOM_PROD_BO102 - Overview

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 102

• Message text: Discount/Charges Key shouldn't be empty

Self-Explanatory Message

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CRMS4_SOM_PROD_BO102 - Details

• The SAP error message CRMS4_SOM_PROD_BO102 indicates that the Discount/Charges Key is required but is currently empty in the context of a Sales Order Management (SOM) process. This error typically arises when creating or processing sales orders, particularly in the SAP CRM (Customer Relationship Management) module.
  
  Cause:
  
  Missing Configuration: The Discount/Charges Key is not configured in the system, or the relevant settings are not properly maintained.
  Data Entry Error: The user may have forgotten to enter the Discount/Charges Key in the relevant field.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the Discount/Charges Key correctly.
  Inconsistent Data: The data being processed may not have the necessary associations or relationships defined, leading to the absence of the Discount/Charges Key.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for discounts and charges in SAP CRM.
  Ensure that the Discount/Charges Key is defined and properly maintained in the system.
  
  
  
  Data Entry:
  
  When creating or modifying a