How To Fix CRMS4_SOM_PROD_BO106 - Copy is not possible, because the product purposes are different

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 106

• Message text: Copy is not possible, because the product purposes are different

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO106 - Copy is not possible, because the product purposes are different ?

  The SAP error message CRMS4_SOM_PROD_BO106 indicates that a copy operation cannot be performed because the product purposes of the source and target products are different. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to copy a product or a product-related object, such as a sales order or a quotation.
  Cause:
  The error arises due to the following reasons:
  
  Different Product Purposes: The source product and the target product have different purposes defined in the system. For example, one product may be defined for sales while another may be defined for service.
  Configuration Issues: There may be inconsistencies in the configuration of product purposes in the system.
  Data Integrity: The system enforces data integrity rules that prevent copying between products that serve different business functions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Purposes:
  
  Verify the product purposes of both the source and target products. You can do this by navigating to the product master data in SAP and checking the relevant fields.
  Ensure that both products have the same purpose. If they do not, you may need to adjust the product definitions.
  
  
  
  Modify Product Definitions:
  
  If necessary, modify the product purpose of either the source or target product to ensure they match. This may involve changing the configuration in the product master data.
  
  
  
  Use Alternative Methods:
  
  If changing the product purposes is not feasible, consider using alternative methods to achieve your goal. For example, you might create a new product based on the source product's attributes rather than copying it directly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to product management and copying processes to understand any specific requirements or limitations.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to product management, such as MM01 (Create Material) or MM02 (Change Material), to help you navigate product data.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform copy operations in the system, as restrictions may also lead to errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.