How To Fix CRMS4_SOM_PROD_API059 - You are not allowed to delete the charge plan of a released/obsolete CCM

CRMS4_SOM_PROD_API059 - Overview

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 059

• Message text: You are not allowed to delete the charge plan of a released/obsolete CCM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API059 - You are not allowed to delete the charge plan of a released/obsolete CCM ?

  The SAP error message CRMS4_SOM_PROD_API059 indicates that you are attempting to delete a charge plan associated with a released or obsolete Customer Care Management (CCM) object. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there are restrictions on modifying or deleting certain records that are already in use or have been finalized.
  
  Cause:
  
  Released/Obsolete Status: The charge plan you are trying to delete is linked to a CCM object that has already been released or marked as obsolete. In SAP, once an object is released, it is often locked for modifications to maintain data integrity.
  Data Integrity Rules: SAP enforces data integrity rules to prevent changes that could lead to inconsistencies in the system. Deleting a charge plan that is in use could disrupt related processes or reporting.
  
  
  Solution:
  
  Check Status: Verify the status of the CCM object associated with the charge plan. If it is indeed released or