How To Fix CRMS4_SOM_PROD_API060 - Duplicate ID &1 in CCM version &2 charge plan &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 060

• Message text: Duplicate ID &1 in CCM version &2 charge plan &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API060 - Duplicate ID &1 in CCM version &2 charge plan &3 ?

  The SAP error message CRMS4_SOM_PROD_API060 indicating "Duplicate ID &1 in CCM version &2 charge plan &3" typically arises in the context of SAP Convergent Charging (CCM) when there are duplicate identifiers in the charge plan configuration. This can occur during the import or activation of charge plans, where the system detects that the same ID is being used more than once.
  Cause:
  
  Duplicate Identifiers: The most common cause is that there are multiple entries in the charge plan that share the same identifier (ID). This could be due to manual errors during configuration or issues during data import.
  Data Migration Issues: If data has been migrated from another system or from a previous version of the charge plan, duplicates may have been inadvertently created.
  Version Conflicts: If multiple versions of a charge plan are being used or activated simultaneously, it may lead to conflicts and duplicates.
  
  Solution:
  
  Identify Duplicates: Review the charge plan configuration to identify where the duplicate ID is being used. This can often be done through the CCM interface or by querying the database directly.
  Correct the Configuration: Once the duplicates are identified, you can either:
  
  Change the duplicate IDs to unique values.
  Remove the duplicate entries if they are not needed.
  
  
  Re-import or Re-activate: After making the necessary changes, attempt to re-import or re-activate the charge plan to see if the error persists.
  Check for Versioning Issues: Ensure that you are not trying to activate multiple versions of the same charge plan that could lead to conflicts.
  
  Related Information:
  
  Documentation: Refer to the SAP Convergent Charging documentation for guidelines on charge plan configuration and best practices to avoid duplicates.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP software may have bugs that are addressed in later updates.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to resolve the error and ensure that your charge plans are configured correctly without duplicates.