How To Fix CRMS4_SOM_PROD_API057 - No update allowed on released/obsolete CCM

CRMS4_SOM_PROD_API057 - Overview

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 057

• Message text: No update allowed on released/obsolete CCM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API057 - No update allowed on released/obsolete CCM ?

  The SAP error message CRMS4_SOM_PROD_API057 indicates that an attempt was made to update a Customer Care Management (CCM) object that is either released or obsolete. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to modify a product or service that is no longer editable due to its status.
  
  Cause:
  
  Released Status: The object (e.g., a product or service) has been released, meaning it is in a state where changes are not permitted.
  Obsolete Status: The object has been marked as obsolete, indicating that it is no longer in use or relevant, and thus cannot be modified.
  Business Logic: The system is designed to prevent changes to objects that are in these statuses to maintain data integrity and consistency.
  
  
  Solution:
  
  Check Object Status: Verify the status of the object you are trying to update. If it is released or obsolete, you will need to take appropriate actions based on your