How To Fix CRMS4_PS_TOOLS_UI171 - Different tech. status &3 and &4 between GPP header &1 and item ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 171

• Message text: Different tech. status &3 and &4 between GPP header &1 and item ID &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI171 - Different tech. status &3 and &4 between GPP header &1 and item ID &2 ?

  The SAP error message CRMS4_PS_TOOLS_UI171 indicates a discrepancy in the technical status between the header and item of a General Project Plan (GPP) in the SAP CRM system. Specifically, it points out that the technical status of the GPP header and the item do not match, which can lead to inconsistencies in project management and reporting.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Manual Changes: The technical status of either the header or the item was changed manually, leading to a mismatch.
  Data Inconsistency: There may be inconsistencies in the data due to incomplete updates or errors during data processing.
  Workflow Issues: If there are workflows or processes that update the status of the GPP, they may not have executed correctly, resulting in a mismatch.
  System Bugs: Occasionally, bugs in the SAP system or issues with specific versions can lead to such discrepancies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Technical Status: Review the technical status of both the GPP header and the item. You can do this by navigating to the relevant transaction in SAP and checking the status fields.
  
  
  Synchronize Status: If you find that the statuses are indeed different, you will need to synchronize them. This can often be done by updating the status of either the header or the item to match the other.
  
  
  Review Change Logs: Check the change logs to see if there were any recent changes made to the GPP that could have caused the mismatch. This can help identify if a manual change or a process error occurred.
  
  
  Reprocess Workflows: If the issue is related to workflows, try reprocessing any relevant workflows that may have failed or not executed properly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional guidance or patches that may be available.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific version of SAP you are using.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that pertain to project management in SAP CRM.
  SAP Notes: Search for SAP Notes related to CRMS4_PS_TOOLS_UI171 for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRMS4_PS_TOOLS_UI171 in your SAP system.