How To Fix CRMS4_PS_TOOLS_UI173 - No application status assigned to GED header (version ID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 173

• Message text: No application status assigned to GED header (version ID &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI173 - No application status assigned to GED header (version ID &1) ?

  The SAP error message CRMS4_PS_TOOLS_UI173 indicates that there is no application status assigned to the GED (Generic Event Driven) header for a specific version ID. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with service orders, activities, or similar objects that utilize the GED framework.
  Cause:
  
  Missing Status Assignment: The primary cause of this error is that the GED header does not have a status assigned to it. This can happen if the status configuration is incomplete or if the status was not properly set during the creation or modification of the object.
  Configuration Issues: There may be issues in the configuration of the status management in the system, such as missing entries in the status profile or incorrect settings in the customizing.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in the database tables that manage status assignments.
  
  Solution:
  
  Check Status Assignment: Verify that the GED header has a valid status assigned. You can do this by checking the relevant transaction or using the appropriate SAP transaction codes (e.g., CRMD_ORDER) to view the details of the object.
  Review Status Profiles: Ensure that the status profile assigned to the GED header is correctly configured. You can check this in the customizing settings under:
  
  SPRO ? Customer Relationship Management ? Basic Functions ? Status Management ? Define Status Profiles.
  
  
  Assign Missing Status: If the status is missing, you may need to assign a valid status to the GED header. This can often be done through the user interface or by using a transaction code that allows you to edit the object.
  Check Customizing Settings: Review the customizing settings related to GED and status management to ensure that everything is set up correctly.
  Consult Documentation: If you are unsure about the correct status to assign, consult the SAP documentation or reach out to your SAP support team for guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help you navigate and troubleshoot the issue.
  SAP Notes: Check for any SAP Notes related to this error message or similar issues. SAP Notes can provide patches, updates, or additional guidance on resolving specific errors.
  Support Community: Consider reaching out to the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis or technical team to investigate further, as there could be underlying issues with the system configuration or data integrity.