How To Fix CRMS4_PS_TOOLS_UI143 - SXP type &1 in GPD item with version ID &2, item ID &3 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 143

• Message text: SXP type &1 in GPD item with version ID &2, item ID &3 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI143 - SXP type &1 in GPD item with version ID &2, item ID &3 is invalid ?

  The SAP error message CRMS4_PS_TOOLS_UI143 typically indicates an issue related to the configuration or data integrity of a GPD (Generic Product Data) item in the SAP system. The error message suggests that there is an invalid SXP (Service Experience Process) type associated with the specified version ID and item ID.
  Cause:
  
  Invalid SXP Type: The SXP type specified in the error message may not be correctly defined or may not exist in the system.
  Data Integrity Issues: There could be inconsistencies in the data related to the GPD item, such as missing or incorrect entries in the database.
  Versioning Issues: The version ID specified may not correspond to a valid or active version of the GPD item.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the expected values for the GPD item.
  
  Solution:
  
  Check SXP Type: Verify that the SXP type referenced in the error message is valid and correctly configured in the system. You can do this by checking the relevant configuration settings in the SAP system.
  Validate GPD Item: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the GPD item with the specified item ID and version ID. Ensure that all required fields are populated correctly.
  Review Version ID: Confirm that the version ID is correct and that it corresponds to an active version of the GPD item. If necessary, create or activate the correct version.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the GPD data. This may involve using specific SAP tools or reports designed for data validation.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details, including the SXP type, version ID, and item ID.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in navigating and troubleshooting GPD items.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_TOOLS_UI143 for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRMS4_PS_TOOLS_UI143 in your SAP system.