How To Fix CRMS4_PS_TOOLS_UI144 - GED item with version ID &1, item ID &2 has no entitlement frequency type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 144

• Message text: GED item with version ID &1, item ID &2 has no entitlement frequency type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI144 - GED item with version ID &1, item ID &2 has no entitlement frequency type ?

  The SAP error message "CRMS4_PS_TOOLS_UI144 GED item with version ID &1, item ID &2 has no entitlement frequency type" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with entitlements and service contracts. This error indicates that a specific item in the system does not have an associated entitlement frequency type, which is necessary for processing entitlements correctly.
  Cause:
  
  Missing Configuration: The entitlement frequency type may not be configured for the specific item in question. This could be due to a missing entry in the configuration settings for the item or the entitlement.
  Data Inconsistency: There may be inconsistencies in the data related to the item, such as missing or incorrect entries in the database.
  Versioning Issues: The version ID and item ID may refer to an outdated or incorrect version of the item that does not have the necessary configurations.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling entitlement frequency types correctly.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings for entitlements in SAP CRM.
  Ensure that the entitlement frequency type is defined for the item in question. You may need to create or update the configuration to include the necessary frequency type.
  
  
  
  Review Item Data:
  
  Check the item with the specified version ID and item ID in the system.
  Ensure that all required fields, including the entitlement frequency type, are populated correctly.
  
  
  
  Update or Correct Version:
  
  If the item is outdated, consider updating it to the latest version that includes the necessary configurations.
  Verify that the version ID and item ID are correct and correspond to the intended item.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to entitlements and frequency types for any specific requirements or known issues.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the process to identify where the entitlement frequency type is being checked and why it is not found.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details, including the version ID and item ID.
  
  
  
  Related Information:
  
  Entitlement Management: Understanding how entitlements work in SAP CRM is crucial. Entitlements define the rights of customers to receive services or products.
  Service Contracts: Familiarize yourself with service contracts and how they relate to entitlements, as they often share similar configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on entitlement frequency types.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.