How To Fix CRMS4_PS_TOOLS_UI020 - First SXP Version for ObjectID &1 has no Created at Timestamp - mismatch

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 020

• Message text: First SXP Version for ObjectID &1 has no Created at Timestamp - mismatch

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI020 - First SXP Version for ObjectID &1 has no Created at Timestamp - mismatch ?

  The SAP error message CRMS4_PS_TOOLS_UI020 indicates that there is a mismatch in the data related to the SXP (Service Exchange Protocol) version for a specific Object ID. Specifically, it states that the first SXP version for the given Object ID does not have a "Created at" timestamp, which is causing the error.
  Cause:
  
  Data Inconsistency: The primary cause of this error is likely a data inconsistency in the database where the SXP version information is stored. The system expects a "Created at" timestamp for the first version of the SXP object, but it is missing.
  Incorrect Data Entry: There may have been an issue during data entry or data migration that resulted in the absence of the required timestamp.
  System Configuration Issues: There could be configuration issues in the SAP system that are leading to this error.
  
  Solution:
  
  Check Database Entries: Investigate the database entries for the specific Object ID mentioned in the error message. Look for the SXP version records and verify if the "Created at" timestamp is indeed missing.
  Update Missing Timestamps: If you find that the "Created at" timestamp is missing, you may need to manually update the record to include the correct timestamp. This may require assistance from a database administrator or SAP support.
  Data Consistency Check: Run data consistency checks in the SAP system to identify and rectify any other inconsistencies that may exist.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  Consult Documentation: Review the SAP documentation related to SXP and the specific module you are working with to ensure that all configurations are correct.
  
  Related Information:
  
  SAP Support: If the issue persists after attempting the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any steps you have already taken.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause and test potential solutions without affecting the production system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.