How To Fix CRMS4_PS_TOOLS_UI018 - SXP Header for ObjectID &1 has no Version ID - data mismatch

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 018

• Message text: SXP Header for ObjectID &1 has no Version ID - data mismatch

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI018 - SXP Header for ObjectID &1 has no Version ID - data mismatch ?

  The SAP error message CRMS4_PS_TOOLS_UI018 indicates that there is a data mismatch related to the SXP (Service Experience Platform) header for a specific Object ID. The error specifically states that the header does not have a Version ID, which is essential for the system to process the object correctly.
  Cause:
  
  Data Inconsistency: The most common cause of this error is a data inconsistency in the database where the Object ID is stored. This could happen due to incomplete data migration, manual data entry errors, or issues during data synchronization.
  Missing Version Information: The system expects a Version ID for the specified Object ID, but it is either missing or not properly linked to the object.
  Configuration Issues: There may be configuration issues in the system that prevent the correct retrieval of the Version ID.
  
  Solution:
  
  Check Data Consistency: Verify the data associated with the Object ID in question. Ensure that all required fields, including the Version ID, are populated correctly.
  Database Integrity Check: Perform a database integrity check to identify any inconsistencies or missing entries related to the Object ID.
  Recreate the Object: If the Object ID is corrupted or missing critical information, consider recreating the object with the correct data.
  Review Configuration: Check the configuration settings related to the SXP and ensure that they are set up correctly to handle Version IDs.
  SAP Notes and Support: Look for any relevant SAP Notes that may address this specific error. If the issue persists, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the underlying tables and data related to the Object ID.
  Logs and Traces: Check application logs (transaction SLG1) for more detailed error messages that could provide additional context for the issue.
  Documentation: Review SAP documentation related to the Service Experience Platform and the specific module you are working with to understand the expected data structure and requirements.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.