How To Fix CRMS4_PS_TOOLS_UI016 - Could not determine External Id of first version for object ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 016

• Message text: Could not determine External Id of first version for object ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI016 - Could not determine External Id of first version for object ID &1 ?

  The SAP error message CRMS4_PS_TOOLS_UI016 indicates that the system could not determine the external ID of the first version for a specific object ID. This error typically occurs in the context of SAP CRM (Customer Relationship Management) or SAP PS (Project System) when there is an issue with the data consistency or configuration related to the object in question.
  Possible Causes:
  
  Missing or Incomplete Data: The object ID referenced may not have been fully created or may be missing required data in the database.
  Data Consistency Issues: There may be inconsistencies in the database, such as orphaned records or missing links between related objects.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the object ID.
  Configuration Issues: There may be configuration settings in the system that are not correctly set up, leading to the inability to retrieve the external ID.
  System Bugs or Limitations: There could be bugs in the version of SAP you are using that affect the retrieval of external IDs.
  
  Solutions:
  
  Check Object Existence: Verify that the object ID exists in the system and that it has been fully created. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables.
  Data Consistency Check: Run consistency checks for the relevant objects. You can use transaction codes like SLG1 to check for logs or SICF to check for service inconsistencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the object. You can check this using transaction SU53 to analyze authorization issues.
  Check Configuration Settings: Review the configuration settings related to the object type in the SAP Customizing Implementation Guide (IMG). Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SLG1, and SU53 for troubleshooting.
  SAP Documentation: Review SAP documentation related to CRM and PS for more context on object management and external IDs.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message CRMS4_PS_TOOLS_UI016.