How To Fix CRMS4_PS_TOOLS_UI010 - Internal error: Unexpected EXCEPTION in function module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 010

• Message text: Internal error: Unexpected EXCEPTION in function module &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI010 - Internal error: Unexpected EXCEPTION in function module &1 ?

  The SAP error message "CRMS4_PS_TOOLS_UI010 Internal error: Unexpected EXCEPTION in function module &1" typically indicates that there is an unexpected exception occurring in a function module related to the CRM (Customer Relationship Management) system, particularly in the context of project system tools.
  Possible Causes:
  
  Coding Issues: There may be a bug or an unhandled exception in the function module that is being called.
  Data Issues: The data being processed may be inconsistent or corrupt, leading to unexpected behavior in the function module.
  Configuration Problems: Incorrect configuration settings in the CRM or project system could lead to this error.
  System Bugs: There may be known bugs in the version of SAP you are using that could cause this error.
  Authorization Issues: Lack of proper authorizations for the user executing the function could lead to exceptions.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. There may be patches or updates available that address this specific error.
  Debugging: If you have access to the development environment, you can debug the function module mentioned in the error message to identify the root cause of the exception.
  Data Validation: Check the data being processed when the error occurs. Ensure that all required fields are populated and that the data is valid.
  Configuration Review: Review the configuration settings related to the CRM and project system to ensure they are set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to execute the function module without issues.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE37 (Function Module), SE80 (Object Navigator), or SLG1 (Application Log) to investigate further.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered the same issue.
  SAP Support: If the issue persists and you have a support contract, consider opening a support ticket with SAP for further assistance.
  
  Conclusion:
  This error can stem from various sources, and resolving it may require a combination of debugging, data validation, and configuration checks. Always ensure that you have the latest updates and patches applied to your SAP system to minimize the occurrence of such errors.