How To Fix CRMS4_PS_TOOLS_UI008 - No GPD Header data available for display - insufficient authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 008

• Message text: No GPD Header data available for display - insufficient authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI008 - No GPD Header data available for display - insufficient authorization ?

  The SAP error message CRMS4_PS_TOOLS_UI008 indicates that there is no GPD (Global Product Data) header data available for display due to insufficient authorization. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to access certain data or functionalities without the necessary permissions.
  Cause:
  
  Insufficient Authorizations: The user does not have the required authorizations to access the GPD header data. This could be due to missing roles or authorizations in the user's profile.
  Data Not Available: The specific GPD header data that the user is trying to access may not exist in the system.
  Configuration Issues: There may be configuration settings in the SAP system that restrict access to certain data based on user roles or organizational units.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to access GPD data.
  Use transaction code SU53 immediately after encountering the error to check for authorization failures. This will show which authorization objects are missing.
  
  
  
  Assign Missing Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include access to GPD header data.
  
  
  
  Verify Data Availability:
  
  Check if the GPD header data exists in the system. Use relevant transactions or reports to confirm that the data is available and correctly configured.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to GPD and authorization issues. There may be specific notes or guidelines provided by SAP that address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and data availability, consider reaching out to SAP support for further assistance. They may provide insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SE93 (Transaction Codes) for managing user roles and authorizations.
  Authorization Objects: Understand the specific authorization objects related to GPD access, which may include objects like CRM_ORDER, CRM_PROD, etc.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_TOOLS_UI008 in the SAP Support Portal for any known issues or fixes.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRMS4_PS_TOOLS_UI008 error message.