How To Fix CRMS4_PS_TOOLS_UI009 - There are GPD Header data sets without SXP Type - data mismatch

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 009

• Message text: There are GPD Header data sets without SXP Type - data mismatch

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI009 - There are GPD Header data sets without SXP Type - data mismatch ?

  The SAP error message CRMS4_PS_TOOLS_UI009 indicates that there are GPD (Generic Product Data) header data sets that do not have a corresponding SXP (Service Exchange Protocol) type, leading to a data mismatch. This error typically arises in the context of SAP CRM (Customer Relationship Management) and can affect processes related to product data management.
  Cause:
  
  
  Data Inconsistency: The primary cause of this error is a mismatch between the GPD header data and the expected SXP types. This can occur if:
  
  The GPD header data was not properly maintained or updated.
  There are missing or incorrect entries in the configuration or master data.
  There are inconsistencies in the data model or data transfer processes.
  
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system or in the integration with other systems can lead to this error.
  
  
  Data Migration Issues: If data was migrated from another system or from an older version of SAP, there may be inconsistencies that were not resolved during the migration process.
  
  
  Solution:
  
  
  Check GPD Header Data: Review the GPD header data sets to ensure that all required fields are populated correctly and that there are no missing entries. Look for any discrepancies in the SXP type assignments.
  
  
  Validate Configuration: Ensure that the configuration settings related to GPD and SXP types are correctly set up in the system. This may involve checking the customizing settings in the SAP system.
  
  
  Data Consistency Check: Run consistency checks or reports in SAP to identify any inconsistencies in the data. This can help pinpoint the specific records that are causing the issue.
  
  
  Correct Data Entries: If you identify any incorrect or missing data, update the GPD header data to include the appropriate SXP types. This may involve adding new entries or correcting existing ones.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Engage SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on the specific context of your system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help you navigate the CRM data.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_TOOLS_UI009 in the SAP Support Portal for any known issues or fixes.
  Data Model: Understanding the data model for GPD and SXP types in your specific SAP environment can help in troubleshooting and resolving the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message CRMS4_PS_TOOLS_UI009.