How To Fix CRMS4_PS_TOOLS_UI005 - No GED header data available for display - insufficient authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 005

• Message text: No GED header data available for display - insufficient authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI005 - No GED header data available for display - insufficient authorization ?

  The SAP error message CRMS4_PS_TOOLS_UI005 indicates that there is no GED (Generic Event Data) header data available for display due to insufficient authorization. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to access certain functionalities or data that they do not have the necessary permissions for.
  Cause:
  
  Insufficient Authorization: The user does not have the required authorization to access the GED header data. This could be due to missing roles or authorizations in their user profile.
  Configuration Issues: There may be issues with the configuration of the CRM system that prevent the display of GED data.
  Data Availability: The specific GED header data may not exist or may not be properly configured in the system.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check for authorization failures. This will show you which authorization objects are missing.
  Review the user’s roles and authorizations in transaction PFCG. Ensure that the user has the necessary roles assigned that include access to GED data.
  
  
  
  Adjust Authorizations:
  
  If you identify missing authorizations, work with your SAP security team to adjust the user’s roles or create new roles that include the necessary permissions.
  
  
  
  Verify Configuration:
  
  Check the configuration settings related to GED in the CRM system. Ensure that the necessary settings are in place for the data to be displayed.
  Consult with your SAP Basis or CRM functional team to ensure that the system is correctly set up to handle GED data.
  
  
  
  Data Check:
  
  Ensure that the GED header data actually exists in the system. You can do this by checking the relevant tables or using transaction codes that allow you to view GED data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  SAP Notes: Check the SAP Support Portal for any notes related to this error message for potential patches or updates.
  User Roles: Ensure that the user has roles that include access to CRM functionalities, particularly those related to GED.
  
  If the issue persists after checking authorizations and configurations, it may be beneficial to engage SAP support for further assistance.