How To Fix CRMS4_PS_TOOLS020 - No active Customizing entry for due date rule modifier &1

CRMS4_PS_TOOLS020 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 020

• Message text: No active Customizing entry for due date rule modifier &1

What causes this issue?

There is no active Customizing entry for the due date rule modifier
type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the entries for due date rule modifier types in Social Services
Customizing under <LS>Basic Settings -> Periods and Due Date Rule
Settings -> </>
<DS:SIMG.CRM_PS_BSPER_VC_PERI>Define Periods and Due Date Rules</> in
the transaction <DS>
Define
Due Date Rule Modifier
s</><LS>.</>
Ensure that the description has been maintained in your system language
for the relevant due date rule modifier type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRMS4_PS_TOOLS020 - Details

• The SAP error message CRMS4_PS_TOOLS020 indicates that there is no active customizing entry for the due date rule modifier specified by the placeholder &1. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to apply a due date rule that has not been properly configured or activated.
  
  Cause:
  
  Missing Customizing Entry: The due date rule modifier specified does not have an active entry in the customizing settings.
  Incorrect Configuration: The customizing settings for the due date rules may not have been set up correctly or completely.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing entries.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant customizing path for CRM and look for the section related to due date rules.
  Ensure that the due date rule modifier