How To Fix CRMS4_PS_NET194 - 'Gross payment item process category' required


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_NET - Net Calculation

  • Message number: 194

  • Message text: 'Gross payment item process category' required

  • Show details Hide details
  • What causes this issue?

    If the system is to execute a
    <DS:GLOS.49A5BAE5A2B21546E10000000A421392>net calculation</>
    successfully, a gross payment item has to meet certain requirements. The
    attribute <DS:GLOS.49A5F414876A4422E10000000A421392>gross payment item
    process category</> is missing.

    System Response

    The system stops the net calculation process for the current net
    calculation unit.

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators

    Check if this problem has been caused by a customer-specific adjustment.
    If this is not the case, contact SAP and specify the gross payment
    document <LS>VersionID </>and <LS>ItemID</>.
    The gross payment document item that caused the problem has the
    <LS>VersionID </>&V1& and the <LS>ItemID </>&V2& valid for &V3&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_NET194 - 'Gross payment item process category' required ?

    The SAP error message CRMS4_PS_NET194, which states that the "Gross payment item process category" is required, typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with payment processing or financial transactions. This error indicates that a required field related to the gross payment item process category is missing or not properly configured.

    Cause:

    1. Missing Configuration: The gross payment item process category may not be configured in the system.
    2. Incomplete Data Entry: The transaction or document being processed may lack the necessary information in the relevant fields.
    3. Custom Development Issues: If there are custom developments or enhancements in the system, they may not be handling the gross payment item process category correctly.
    4. Incorrect Transaction Type: The transaction type being used may not be compatible with the required payment item process category.

    Solution:

    1. Check Configuration:

      • Navigate to the configuration settings in SAP CRM and ensure that the gross payment item process category is defined correctly.
      • You may need to consult with your SAP Basis or functional consultant to verify that the necessary settings are in place.
    2. Complete Data Entry:

      • Review the transaction or document that triggered the error and ensure that all required fields, especially those related to payment processing, are filled out correctly.
      • Look for any mandatory fields that may have been overlooked.
    3. Review Custom Developments:

      • If there are any custom enhancements or modifications in your SAP system, review the code to ensure that it correctly handles the gross payment item process category.
      • Engage with your ABAP developers if necessary to troubleshoot any issues.
    4. Check Transaction Type:

      • Verify that the transaction type being used is appropriate for the operation you are trying to perform. If it is not, consider using a different transaction type that aligns with the required process category.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the error message CRMS4_PS_NET194 for any specific guidance or updates that may address the issue.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches that can resolve the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to payment processing, such as CRMD_ORDER for managing orders.
    • SAP Notes: Search for SAP Notes related to CRMS4_PS_NET194 in the SAP Support Portal for any known issues or fixes.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

    • Do you have any question about this error?


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