How To Fix CRMS4_PS_NET196 - Data inconsistency while accessing the GPD items for processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 196

• Message text: Data inconsistency while accessing the GPD items for processing

What causes this issue?

The initial <DS:GLOS.49A5BAE5A2B21546E10000000A421392>net calculation</>
that is executed by bgRFC technology in the background could not read
the <DS:GLOS.49A5F242876A4422E10000000A421392>gross payment document</>
items to be processed.
The query result is inconsistent.

System Response

The system does not execute the process.

How to fix this error?

Check the problem. The bgRFC unit must be processed again once the
problem has been solved.

Procedure for System Administrators

Check if the problem has been caused by a customer-specific adjustment.
If this is not the case, contact SAP.
The problem has occured in function module &V2& of function group &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET196 - Data inconsistency while accessing the GPD items for processing ?

  The SAP error message CRMS4_PS_NET196 indicates a data inconsistency issue when accessing GPD (Generic Product Data) items for processing in the SAP CRM system. This error typically arises when there are discrepancies in the data related to the GPD items, which can prevent the system from processing them correctly.
  Causes:
  
  Data Inconsistency: The most common cause is that the data in the GPD items is inconsistent or incomplete. This could be due to missing fields, incorrect data entries, or issues during data migration.
  Configuration Issues: Incorrect configuration settings in the CRM system or related modules can lead to inconsistencies.
  Database Issues: Problems with the underlying database, such as corruption or locking issues, can also cause this error.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with standard processes and lead to inconsistencies.
  
  Solutions:
  
  Data Validation: Check the GPD items for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Consistency Check: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for inconsistencies in the order management data. You can also run consistency checks using specific reports or tools provided by SAP.
  Reprocess GPD Items: If the issue is related to specific GPD items, try to reprocess them or recreate them if necessary.
  Review Configuration: Ensure that the configuration settings for GPD and related modules are correct. This may involve checking the customizing settings in SPRO.
  Database Check: If you suspect database issues, work with your database administrator to check for any corruption or locking issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in diagnosing the issue.
  SAP Documentation: Review SAP documentation related to GPD and CRM order management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRMS4_PS_NET196 error message.