How To Fix CRMS4_PS_NET191 - 'Gross payment item process category' required

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 191

• Message text: 'Gross payment item process category' required

What causes this issue?

If the system is to execute a
<DS:GLOS.49A5BAE5A2B21546E10000000A421392>net calculation</>
successfully, a gross payment item has to meet certain requirements. The
attribute <DS:GLOS.49A5F414876A4422E10000000A421392>gross payment item
process category</> is missing.

System Response

The system stops the net calculation process for the complete package
due to data-sets with the wrong data format.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by a customer-specific adjustment.
If this is not the case, contact SAP and specify the gross payment
document <LS>VersionID </>and <LS>ItemID</>.
The gross payment document item which caused the problem has the
<LS>VersionID </>&V1& and the <LS>ItemID </>&V2& valid for &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET191 - 'Gross payment item process category' required ?

  The SAP error message CRMS4_PS_NET191, which states that the "Gross payment item process category" is required, typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with payment processing or financial transactions. This error indicates that a required field related to the gross payment item process category is missing or not properly configured.
  Cause:
  
  Missing Configuration: The process category for gross payment items may not be configured in the system.
  Incomplete Data Entry: The transaction or document being processed may lack the necessary information in the relevant fields.
  Custom Development Issues: If there are custom developments or enhancements in the system, they may not be handling the gross payment item process category correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the required fields.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for payment processing in SAP CRM.
  Ensure that the gross payment item process category is defined and properly configured.
  You may need to consult with your SAP Basis or functional consultant to verify the settings.
  
  
  
  Complete Data Entry:
  
  Review the transaction or document that triggered the error.
  Ensure that all required fields, especially those related to payment processing, are filled out correctly.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly handles the gross payment item process category.
  Debugging may be necessary to identify where the process is failing.
  
  
  
  Check Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access and modify the relevant fields.
  If needed, consult with your security team to adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any known issues or additional configuration steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error message and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with payment processing, such as CRMD_ORDER for managing orders.
  SAP Notes: Search for SAP Notes related to CRMS4_PS_NET191 for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMS4_PS_NET191 error message in SAP.