How To Fix CRMS4_PS_NET189 - Net calculation of NCU &2 failed for payment period &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 189

• Message text: Net calculation of NCU &2 failed for payment period &3

What causes this issue?

The
<DS:GLOS.49A5BAE5A2B21546E10000000A421392>net calculation</> for the
<DS:GLOS.49A0097A7B224424E10000000A421392>net calculation unit</> (NCU)
identified by &V1&, &V2& for settlement period &V3& has failed.

System Response

The system does not process the NCU for all involved payment periods.

How to fix this error?

Check for further messages that describe the detailed problems.

Procedure for System Administrators

The problem has occured accessing the relevant gross payment
determination.
Method <NP>GET_GPI </>in class <NP>CL_CRMS4_PS_NET_CTRL</> was executed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET189 - Net calculation of NCU &2 failed for payment period &3 ?

  The SAP error message CRMS4_PS_NET189 indicates that there was a failure in the net calculation of the Net Calculation Unit (NCU) for a specific payment period. This error typically arises in the context of SAP CRM (Customer Relationship Management) and can be related to various issues in the configuration or data setup.
  Causes:
  
  Incorrect Configuration: The configuration settings for the NCU or payment periods may not be set up correctly.
  Missing Data: Required data for the calculation might be missing or incomplete, such as payment terms, pricing conditions, or relevant master data.
  Inconsistent Data: There may be inconsistencies in the data related to the NCU or payment periods, such as overlapping periods or incorrect date ranges.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the NCU and payment periods in the SAP system. Ensure that all necessary parameters are correctly defined.
  Validate Data: Ensure that all required data for the NCU and payment periods is complete and accurate. This includes checking master data, pricing conditions, and payment terms.
  Review Payment Periods: Check the payment periods for any overlaps or inconsistencies. Make sure that the periods are defined correctly and do not conflict with each other.
  Debugging: If the issue persists, consider using debugging tools in SAP to trace the calculation process and identify where the failure occurs.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or SE80 for debugging.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_NET189 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message CRMS4_PS_NET189 effectively.