How To Fix CRMS4_PS_CONTR023 - No net calculation units have been determined (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 023

• Message text: No net calculation units have been determined (internal error)

What causes this issue?

Due to an internal error, no net calculation units have been determined.

System Response

The net calculation processing is not executed.

How to fix this error?

Contact your system administrator as this is an internal program
failure.

Procedure for System Administrators

The processing in method &V3& of class <NP>CL_CRMS4_PS_NET_CTRL
</>failed. The method &V3& was called from class &V1&, method &V2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR023 - No net calculation units have been determined (internal error) ?

  The SAP error message CRMS4_PS_CONTR023 indicates that there are no net calculation units determined for a particular process, which is often related to the configuration of the system or the data being processed. This error typically occurs in the context of SAP CRM (Customer Relationship Management) and can be associated with various scenarios, such as pricing, billing, or contract management.
  Causes:
  
  Missing Configuration: The system may not have the necessary configuration for pricing or calculation units set up correctly.
  Data Issues: There may be missing or incorrect data in the master data (e.g., materials, customers) or transactional data (e.g., sales orders, contracts).
  Inconsistent Condition Records: Condition records for pricing may not be maintained or may be inconsistent, leading to the inability to determine net calculation units.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may interfere with the standard calculation logic.
  Missing Dependencies: Certain dependencies or prerequisites for the calculation may not be met, such as missing pricing procedures or condition types.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for pricing and calculation units in the SAP system. Ensure that all necessary settings are in place.
  Review Master Data: Verify that all relevant master data (materials, customers, etc.) is complete and accurate. Ensure that the necessary data is maintained in the system.
  Check Condition Records: Ensure that the condition records for pricing are maintained correctly. You can use transaction codes like VK11 to create or VK12 to change condition records.
  Debugging: If you suspect custom code is causing the issue, consider debugging the relevant programs or function modules to identify where the error occurs.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific notes or patches that can resolve the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for condition records, and CRMD_ORDER for managing CRM orders.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_CONTR023 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.