How To Fix CRMS4_PS_CONTR022 - No payment information found for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 022

• Message text: No payment information found for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR022 - No payment information found for &1 ?

  The SAP error message CRMS4_PS_CONTR022 indicates that there is no payment information found for a specific business transaction or document in the SAP system. This error typically arises in the context of CRM (Customer Relationship Management) and can occur during various processes, such as billing, invoicing, or payment processing.
  Cause:
  
  Missing Payment Information: The most common cause is that the payment information has not been entered or is missing for the specific transaction.
  Incorrect Configuration: There may be configuration issues in the payment processing settings within the SAP system.
  Data Inconsistency: There could be inconsistencies in the data between the CRM and the backend ERP system.
  Document Status: The document may not be in a status that allows for payment processing.
  Integration Issues: If the CRM system is integrated with other systems (like ERP), there may be issues with data transfer or synchronization.
  
  Solution:
  
  Check Payment Information: Verify that the payment information is correctly entered for the relevant transaction. This includes checking customer master data and payment terms.
  Review Document Status: Ensure that the document is in the correct status for payment processing. If it is in a draft or incomplete status, it may not have payment information.
  Configuration Review: Check the configuration settings related to payment processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Data Synchronization: If the CRM is integrated with an ERP system, check for any synchronization issues. Ensure that data is correctly transferred between systems.
  Transaction Logs: Review transaction logs for any errors or warnings that may provide additional context for the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to the error message for specific guidance and troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_CONTR022 in the SAP Support Portal for any patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify payment information.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.