How To Fix CRMS4_PS_CONTR021 - Error while creating SXP &1 in buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 021

• Message text: Error while creating SXP &1 in buffer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR021 - Error while creating SXP &1 in buffer ?

  The SAP error message CRMS4_PS_CONTR021 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the creation of a Service Order or Service Contract. The error message indicates that there was a problem while creating a specific object (SXP) in the buffer.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data formats.
  Buffer Issues: The system might be facing issues with the buffer where the object is being created, possibly due to memory constraints or corruption.
  Authorization Issues: The user may not have the necessary authorizations to create the object.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the successful creation of the object.
  System Performance: High system load or performance issues can also lead to errors during object creation.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Data: Review the data being used to create the object. Ensure that all mandatory fields are filled out correctly and that the data formats are valid.
  Clear Buffer: If the issue is related to the buffer, you may need to clear the buffer or restart the relevant services. This can sometimes resolve temporary issues.
  Review Authorizations: Ensure that the user has the necessary authorizations to create the object. You can check this in the user roles and authorizations.
  Check Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly for creating the object.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Performance Monitoring: Monitor system performance to ensure that there are no underlying issues affecting the creation process.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing service orders and CRMD_ORDERADM_H for accessing order administration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.