How To Fix CRMS4_PS_CONTR019 - Net calculation simulation failed while executing net calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 019

• Message text: Net calculation simulation failed while executing net calculation

What causes this issue?

Net calculation simulation failed while executing the net calculation.

System Response

The result of the net calculation simulation could not be determined.

How to fix this error?

Additional messages should allow you to find out the reason of the
failure. If required, contact your system administrator for support.
Net calculation simulation is organized in the following steps:
Mapping of the selection criteria to net calculation units
Net calculation units are the data format used for net calculation
execution and queries.
Gross entitlement and gross payment determination
If required, the entered or changed SSP or SDP data is handled by gross
entitlement and gross payment determination. As a result, a gross
payment document (GPD) is created but not stored in the database. The
GPD is handed over to the next processing step.
Net calculation execution (simulation only)
If a new GPD is available, the net calculation is processed for it.
Query of result
A query is executed to provide the net calculation result for the
entered selection criteria. The data is fetched from the database but
the net calculation result of the prior step is included, if it exists.
If no entered or changed SSP or SDP data is provided, the result of the
net calculation simulation displays the database content. This is the
net calculation result that reflects the current status regarding the
billing process.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR019 - Net calculation simulation failed while executing net calculation ?

  The SAP error message CRMS4_PS_CONTR019 indicates that there was a failure during the net calculation simulation process in the SAP CRM (Customer Relationship Management) system. This error typically occurs in the context of pricing and contract management, particularly when calculating net prices for sales documents or contracts.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration in the pricing procedure or condition records can lead to calculation failures.
  Missing Condition Records: If the necessary condition records for pricing are missing or not maintained, the system may not be able to perform the net calculation.
  Data Inconsistencies: Inconsistent or incorrect data in the sales document, such as invalid item categories or missing mandatory fields, can cause the calculation to fail.
  Custom Code Issues: If there are custom enhancements or user exits that modify the pricing logic, they may introduce errors that lead to calculation failures.
  System Bugs: Occasionally, bugs in the SAP system or specific versions may lead to unexpected behavior during calculations.
  
  Solutions:
  
  Check Configuration: Review the pricing procedure configuration in the SAP system. Ensure that all necessary condition types and access sequences are correctly set up.
  Maintain Condition Records: Verify that all required condition records are maintained in the system. Use transaction codes like VK11 to create or VK12 to change condition records.
  Review Sales Document Data: Check the sales document for any inconsistencies or missing information. Ensure that all mandatory fields are filled out correctly.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the calculation to fail.
  Check for Notes and Patches: Look for SAP Notes or patches that may address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to isolate the cause without affecting production data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition records), and VA01, VA02, VA03 (for sales documents).
  SAP Notes: Regularly check the SAP Support Portal for notes related to pricing and contract management, as they may provide specific guidance or fixes for known issues.
  Documentation: Review SAP documentation on pricing procedures and net calculations to ensure compliance with best practices.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.