How To Fix CRMS4_PS_CONTR017 - Item type or payment family missing for business partner &1

CRMS4_PS_CONTR017 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 017

• Message text: Item type or payment family missing for business partner &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRMS4_PS_CONTR017 - Details

• The SAP error message CRMS4_PS_CONTR017 indicates that there is a missing item type or payment family for a specified business partner in the context of SAP CRM (Customer Relationship Management) or SAP Convergent Charging. This error typically arises when trying to process a transaction or create a contract that requires specific configurations related to the business partner.
  
  Cause:
  
  Missing Configuration: The item type or payment family has not been defined for the business partner in the system.
  Incorrect Business Partner Data: The business partner may not have the necessary attributes or settings configured correctly.
  Data Inconsistency: There may be inconsistencies in the data related to the business partner, such as missing entries in the relevant tables.
  
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question.
  Verify that the item type and payment family are correctly assigned to the business partner.
  
  
  
  Define Item Type and Payment Family:
  
  If the