How To Fix CRMS4_PS_CONTR016 - Status adjustment of SXP document &1 successfully completed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_CONTR - Messages for application controller

  • Message number: 016

  • Message text: Status adjustment of SXP document &1 successfully completed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_CONTR016 - Status adjustment of SXP document &1 successfully completed ?

    The SAP error message CRMS4_PS_CONTR016 indicates that the status adjustment of a Service Execution (SXP) document has been successfully completed. This message is not an error in the traditional sense; rather, it is an informational message that confirms that the status of the specified document has been updated as intended.

    Cause:

    • The message is triggered when a status change operation is performed on a Service Execution document in the SAP CRM system. This could occur during various processes, such as when a service order is completed, or when the status of a service document is manually changed by a user or through a batch process.

    Solution:

    Since this message indicates a successful operation, there is typically no action required. However, if you are expecting a different outcome or if there are subsequent issues, consider the following steps:

    1. Verify Document Status: Check the status of the SXP document to ensure it reflects the expected changes.
    2. Review Logs: If there are any concerns about the process, review the application logs or transaction logs for any related messages or warnings that might provide additional context.
    3. Consult Documentation: Refer to SAP documentation or help resources for further details on the specific SXP document and its status management.
    4. User Training: Ensure that users are trained on how to manage document statuses properly to avoid confusion.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing service orders or CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check SAP Notes for any known issues or updates related to the SXP document processing.
    • Support: If you encounter unexpected behavior or if the message is part of a larger issue, consider reaching out to SAP support for assistance.

    In summary, CRMS4_PS_CONTR016 is an informational message indicating a successful status adjustment, and no immediate action is required unless there are further complications.

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