How To Fix CRMS4_PS_CONTR025 - SwitchGroupID and SwitchValueID for bgRFC inbound destination missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 025

• Message text: SwitchGroupID and SwitchValueID for bgRFC inbound destination missing

What causes this issue?

The initial net calculation is done asynchronously in the background
using background RFC (bgRFC) technology. The required inbound
destination for bgRFC processing is missing.

System Response

Net calculation is not triggered.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Execute the program
<DS:TRAN.CRMS4_PS_NC >Net Calculation Mass Run</> to run the missing
net calculation.
Check the net calculation result carefully as the sequence of processing
is very important to prevent multiple gross payment items.
Create the queue prefix for bgRFC processing in Social Services
Customizing under <LS>Basic Settings -> Net Calculation -></>
<DS:SIMG.CRM4S_PS_BGRFC>Define Background RFC Inbound Destination</>.
The inbound bgRFC destination must be maintained for the SwitchGroupID
'NETCALC' and SwitchValID 'BGRFC_DEST' in Social Services Customizing
under <LS>Basic Settings -> Net Calculation -> </>
<DS:SIMG.CRM4S_PS_SWITCH_NETCALC>Define Control Parameters for Net
Calculation</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR025 - SwitchGroupID and SwitchValueID for bgRFC inbound destination missing ?

  The SAP error message CRMS4_PS_CONTR025 indicates that there is a problem with the bgRFC (background Remote Function Call) inbound destination, specifically that the SwitchGroupID and SwitchValueID are missing. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration of the bgRFC framework.
  Cause:
  
  Missing Configuration: The bgRFC destination may not be properly configured in the system. This can happen if the necessary settings for the bgRFC are not set up or if they have been inadvertently deleted or modified.
  Transport Issues: If the system has recently undergone a transport of changes, it is possible that the bgRFC configuration was not included in the transport request.
  System Errors: There may be underlying system errors or inconsistencies that are causing the bgRFC framework to fail in recognizing the required identifiers.
  
  Solution:
  
  
  Check bgRFC Configuration:
  
  Go to transaction SLG1 to check the application log for any related errors that might provide more context.
  Use transaction SM58 to check for any failed RFC calls that might be related to the bgRFC processing.
  Verify the bgRFC configuration in transaction SBGRFC. Ensure that the inbound destination is correctly set up and that the necessary parameters (like SwitchGroupID and SwitchValueID) are defined.
  
  
  
  Reconfigure bgRFC:
  
  If the configuration is missing, you may need to reconfigure the bgRFC settings. This can involve creating a new bgRFC destination or adjusting the existing one to ensure that it includes the required identifiers.
  
  
  
  Check for Transport Issues:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request. If not, you may need to transport the missing configuration.
  
  
  
  System Consistency Check:
  
  Run a consistency check on the system to identify any other potential issues that could be affecting the bgRFC processing. This can be done using transaction SE11 to check the relevant database tables.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any logs you have collected.
  
  
  
  Related Information:
  
  bgRFC: Background Remote Function Call is a framework in SAP that allows asynchronous processing of function calls. It is used to improve system performance and reliability.
  Transaction Codes:
  
  SLG1: Application Log
  SM58: Transaction Monitor for Asynchronous RFC
  SBGRFC: bgRFC Configuration
  SE11: Data Dictionary
  
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMS4_PS_CONTR025 error message.