How To Fix CRMS4_PS_CONTR026 - Maintain a bgRFC inbound destination for the initial net calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 026

• Message text: Maintain a bgRFC inbound destination for the initial net calculation

What causes this issue?

The initial net calculation is done asynchronously in background using
background RFC (bgRFC) technology.
The required inbound destination for bgRFC processing is missing.

System Response

The net calculation is not triggered.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Execute the
<DS:TRAN.CRMS4_PS_NC>Net Calculation Mass Run</> program to run the
missing net calculation. Carefully check the net calculation result as
the sequence of processing is very important in case of multiple gross
payment items.
Create the inbound destination for bgRFC processing in Social Services
Customizing under <LS>Basic Settings -> Net Calculation -> </>
<DS:SIMG.CRM4S_PS_BGRFC>Define Background RFC Inbound Destination</>.
The created destination must be maintained for the SwitchGroupID
'NETCALC' and SwitchValID 'BGRFC_DEST' in Social Services Customizing
under <LS>Basic Settings -> Net Calculation -> </>
<DS:SIMG.CRM4S_PS_SWITCH_NETCALC>Define Control Parameters for Net
Calculation</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR026 - Maintain a bgRFC inbound destination for the initial net calculation ?

  The SAP error message CRMS4_PS_CONTR026 indicates that there is a missing background RFC (bgRFC) inbound destination for the initial net calculation in the context of SAP CRM (Customer Relationship Management) and its integration with other components, such as SAP ERP or SAP S/4HANA.
  Cause:
  This error typically occurs when the system is trying to perform a net calculation for a business transaction (like a sales order or service order) but cannot find the necessary bgRFC destination to process the request. The bgRFC framework is used for asynchronous communication between different SAP systems or between different components of the same system. If the bgRFC destination is not configured correctly, the system cannot execute the required background processing.
  Solution:
  To resolve this error, you need to ensure that the bgRFC inbound destination is properly maintained. Here are the steps to do this:
  
  
  Check bgRFC Configuration:
  
  Go to transaction code SM58 to check for any failed RFC calls. This can give you insight into whether there are issues with the bgRFC setup.
  Use transaction code SLG1 to check the application log for any related messages that might provide more context.
  
  
  
  Maintain bgRFC Destination:
  
  Go to transaction code SM59 to maintain RFC destinations.
  Check if the bgRFC destination for the initial net calculation is defined. If it is missing, you will need to create it.
  Ensure that the destination is configured correctly with the appropriate parameters (like target host, system number, client, etc.).
  
  
  
  Check Background Processing:
  
  Ensure that the background processing is active and that there are no issues with the background job that is supposed to handle the net calculation.
  You can check the status of background jobs using transaction code SM37.
  
  
  
  System Configuration:
  
  If you are working in a distributed environment (e.g., multiple SAP systems), ensure that the necessary connections between systems are established and that the bgRFC is properly configured across all relevant systems.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or the official SAP documentation for any specific configurations or updates related to bgRFC and CRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP Support for further assistance. They may provide specific patches or configurations based on your system version.
  
  
  
  Related Information:
  
  bgRFC: Background Remote Function Call is a framework in SAP that allows for asynchronous communication between different SAP systems or components.
  Transaction Codes: Familiarize yourself with relevant transaction codes like SM58 (for monitoring RFC calls), SLG1 (for application logs), and SM37 (for background job monitoring).
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the CRMS4_PS_CONTR026 error and ensure that the bgRFC inbound destination is correctly maintained for the initial net calculation.