How To Fix CRMS4_PS_BUFFER038 - No authorization to create NCD's for payment family &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 038

• Message text: No authorization to create NCD's for payment family &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER038 - No authorization to create NCD's for payment family &1 ?

  The SAP error message CRMS4_PS_BUFFER038 indicates that a user does not have the necessary authorization to create Non-Contractual Documents (NCDs) for a specific payment family. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC) when a user attempts to perform an action that requires specific authorizations.
  Cause:
  
  Authorization Issues: The user lacks the required authorization object or role that permits the creation of NCDs for the specified payment family.
  Configuration Settings: There may be configuration settings in the system that restrict the creation of NCDs based on certain criteria, such as payment family or user roles.
  User Role Assignment: The user may not be assigned to the correct role that includes the necessary permissions for the action they are trying to perform.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check which authorization check failed. This will provide insight into what specific authorization is missing.
  Review the user’s roles and authorizations in transaction SU01 or PFCG to ensure that the necessary permissions for creating NCDs are included.
  
  
  
  Modify Roles:
  
  If the required authorization is missing, you may need to modify the user’s role or create a new role that includes the necessary authorization objects (e.g., CRM_ORDER, CRM_NCD).
  Ensure that the role includes the necessary authorizations for the specific payment family in question.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to NCDs and payment families in the SAP system to ensure that there are no restrictions that could be causing the issue.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, test the functionality again to ensure that the user can now create NCDs without encountering the error.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that pertain to CRM and NCDs. Common objects may include CRM_ORDER, CRM_NCD, and others specific to your organization’s configuration.
  Documentation: Refer to SAP documentation or help resources for detailed information on authorization management and role configuration.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving authorization issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.