How To Fix CRMS4_PS_BUFFER040 - Duplicate NCD header entry in buffer table (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 040

• Message text: Duplicate NCD header entry in buffer table (internal error)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER040 - Duplicate NCD header entry in buffer table (internal error) ?

  The SAP error message CRMS4_PS_BUFFER040 indicates that there is a duplicate entry in the buffer table for the NCD (Non-Confidential Data) header. This is an internal error that typically arises in the context of SAP CRM (Customer Relationship Management) when the system encounters multiple entries that should be unique.
  Cause:
  
  Data Integrity Issues: The most common cause of this error is data integrity issues where the same NCD header is being processed multiple times, leading to duplicates in the buffer table.
  Concurrency Issues: If multiple processes are trying to insert or update the same NCD header simultaneously, it can lead to this error.
  Custom Code: If there are custom developments or enhancements that manipulate NCD data, they might inadvertently create duplicates.
  System Bugs: There could be bugs in the SAP system or specific patches that have not been applied, leading to this error.
  
  Solution:
  
  Check for Duplicates: Investigate the buffer table for duplicate entries. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables.
  Clear Buffer: If duplicates are found, you may need to clear the buffer or remove the duplicate entries. This can often be done through transaction codes or by using specific SAP programs designed for data cleanup.
  Review Custom Code: If there are custom developments, review the code to ensure that it properly handles NCD entries and does not create duplicates.
  System Update: Ensure that your SAP system is up to date with the latest patches and support packages. Sometimes, these errors are resolved in newer versions of the software.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be known issues and recommended solutions.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11, SE16, and SE37 (for function modules) to investigate and troubleshoot the issue.
  SAP Notes: Regularly check for SAP Notes related to CRM and NCD processing, as they may provide insights or fixes for known issues.
  Documentation: Review SAP documentation related to CRM data management and buffer handling to understand how the system is designed to work and where issues may arise.
  
  By following these steps, you should be able to identify the root cause of the CRMS4_PS_BUFFER040 error and implement a solution to resolve it.