How To Fix CRMS4_PS_BUFFER041 - Invalid parameters calling a method; NCD Header Status is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 041

• Message text: Invalid parameters calling a method; NCD Header Status is missing

What causes this issue?

An internal program error has occurred.
Method <NP>SET_STATUS_BILLING</> of the net calculation documents (NCD)
buffer class <NP>CL_CRMS4_PS_BUFFER_NCD </>has been called with
insufficient parameters. The status of the NCD is missing in one of the
entries in table <NP>IT_NCD_BILLING_STATUS</>.

System Response

The system terminates the process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by customer-specific adjustments.
If this is not the case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER041 - Invalid parameters calling a method; NCD Header Status is missing ?

  The SAP error message CRMS4_PS_BUFFER041 indicates that there is an issue with the parameters being passed to a method in the context of the CRM (Customer Relationship Management) system, specifically related to the NCD (Non-Conformance Document) header status being missing. This error typically arises in scenarios involving service orders, service confirmations, or other CRM-related processes.
  Cause:
  
  
  Missing NCD Header Status: The primary cause of this error is that the system is trying to access or manipulate a Non-Conformance Document (NCD) but cannot find the required header status. This could be due to:
  
  The NCD not being created properly.
  The NCD being deleted or not saved correctly.
  Data inconsistencies in the database.
  
  
  
  Incorrect Method Call: The method being called may not be receiving the correct parameters, which can happen if the NCD is not fully initialized or if there are issues with the data being passed.
  
  
  Configuration Issues: There may be configuration issues in the CRM system that affect how NCDs are processed.
  
  
  Solution:
  
  
  Check NCD Creation: Ensure that the NCD is created correctly and that all required fields, including the header status, are populated. You may need to recreate the NCD if it was not saved properly.
  
  
  Data Consistency Check: Run consistency checks on the database to ensure that there are no missing or corrupted entries related to the NCD. This can often be done using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  Review Method Parameters: If you have access to the ABAP code, review the method call that is generating the error. Ensure that all required parameters are being passed correctly and that they are valid.
  
  
  Debugging: If you have the ability to debug, you can set breakpoints in the relevant methods to see what parameters are being passed and where the failure occurs.
  
  
  Consult Documentation: Check SAP notes and documentation for any known issues or patches related to this error. Sometimes, SAP releases notes that address specific bugs or provide guidance on configuration.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and SE80 for accessing the Object Navigator.
  SAP Notes: Search the SAP Support Portal for notes related to CRMS4_PS_BUFFER041 or similar issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.