How To Fix CRMS4_PS_BUFFER043 - NCD header object ID &1 not found in NCD buffer (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 043

• Message text: NCD header object ID &1 not found in NCD buffer (internal error)

What causes this issue?

An internal program error has occurred.
In method &V3& of the buffer class &V2&, the net calculation document
(NCD) header with <LS>ObjectID </>&V1& is not yet available in the NCD
buffer.

System Response

The system terminates the process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by customer-specific adjustments.
If this is not the case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER043 - NCD header object ID &1 not found in NCD buffer (internal error) ?

  The SAP error message CRMS4_PS_BUFFER043 indicates that the system is unable to find a specific NCD (Non-Confidential Data) header object in the buffer. This is typically an internal error that can occur in the context of SAP CRM (Customer Relationship Management) when dealing with service processes or similar functionalities.
  Cause:
  
  Buffer Inconsistency: The NCD buffer may not have been properly populated or may have become inconsistent due to various reasons, such as system updates, data inconsistencies, or issues during data retrieval.
  Data Deletion: The object ID referenced may have been deleted or is no longer valid in the system.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper loading of the NCD data.
  System Bugs: There could be bugs in the SAP version you are using that lead to this error.
  
  Solution:
  
  Buffer Refresh: Try refreshing the NCD buffer. This can often resolve issues related to stale or inconsistent data. You can do this by executing the relevant transaction or program that refreshes the buffer.
  Check Object ID: Verify that the object ID referenced in the error message is valid and exists in the database. You can do this by querying the relevant tables in the SAP system.
  Recreate the Object: If the object ID is missing or invalid, you may need to recreate the object or restore it from a backup if it was deleted.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error details and any steps you have already taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SE11 (Data Dictionary) to investigate the issue further.
  SAP Documentation: Review SAP documentation related to CRM and NCD processing for additional insights and troubleshooting steps.
  System Version: Ensure that you are aware of the specific version of SAP CRM you are using, as solutions may vary between versions.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMS4_PS_BUFFER043 error in your SAP system.