How To Fix CRMS4_PS_BUFFER036 - No authorization to display NCD's for payment family &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 036

• Message text: No authorization to display NCD's for payment family &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER036 - No authorization to display NCD's for payment family &1 ?

  The SAP error message CRMS4_PS_BUFFER036 indicates that a user does not have the necessary authorization to display Non-Conformance Documents (NCDs) for a specific payment family. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP S/4HANA systems when users attempt to access certain data or functionalities without the appropriate permissions.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user lacks the required authorization object or role that grants access to view NCDs related to the specified payment family.
  Configuration Settings: There may be specific configuration settings in the system that restrict access to certain documents based on user roles or profiles.
  User Role Assignment: The user may not be assigned to the correct role that includes the necessary authorizations for accessing NCDs.
  
  Solution:
  
  
  Check User Roles: Verify the roles assigned to the user in the SAP system. Ensure that the user has the appropriate roles that include access to NCDs.
  
  
  Authorization Objects: Identify the relevant authorization objects that control access to NCDs. Common authorization objects related to CRM and document access include:
  
  CRM_AUTH (for CRM authorizations)
  S_TCODE (for transaction codes)
  S_USER_AUTH (for user authorizations)
  S_CRM_DOC (for CRM document access)
  
  Ensure that the user has the necessary authorizations in these objects.
  
  
  Role Adjustment: If the user does not have the required authorizations, work with your SAP security team to adjust the user's roles or create a new role that includes the necessary permissions.
  
  
  Testing: After making changes to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user authorizations and roles.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.
  Transaction Codes: Familiarize yourself with transaction codes related to user management and authorization checks, such as SU01 (User Maintenance) and PFCG (Role Maintenance).
  Security Audits: Regularly conduct security audits to ensure that users have the appropriate access levels and that there are no unauthorized access issues.
  
  If the problem persists after following these steps, it may be necessary to engage with your SAP Basis or security team for further investigation and resolution.