How To Fix CRMS4_PS_BUFFER026 - Consistency check failed: '&OBJECTTYPE&' '&VERSIONID&' '&ITEMID&'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 026

• Message text: Consistency check failed: '&OBJECTTYPE&' '&VERSIONID&' '&ITEMID&'

What causes this issue?

The consistency check has failed, using a business-object-specific
implementation.

System Response

The following keys are displayed respectively in the short text to
locate or trace the object:
Object type
Version ID (for gross entitlement documents and gross payment
documents), SXP version ID (
<DS:GLOS.49F963515A413880E10000000A421947>SXP type</>), or item group ID
(for net calculation documents)
Item ID (for items only)

How to fix this error?

Check the consistency of the object.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER026 - Consistency check failed: '&OBJECTTYPE&' '&VERSIONID&' '&ITEMID&' ?

  The SAP error message CRMS4_PS_BUFFER026 indicates that there is a consistency check failure related to a specific object type, version ID, and item ID in the SAP CRM system. This error typically arises in the context of the CRM system's interaction with the underlying database or when there are issues with the data integrity of the objects being processed.
  Cause:
  
  Data Inconsistency: The most common cause of this error is that the data in the CRM system is inconsistent. This could be due to incomplete data updates, failed transactions, or issues during data migration.
  Buffer Issues: The error may also arise from problems with the buffer where the data is temporarily stored. If the buffer is not updated correctly, it can lead to inconsistencies.
  Versioning Issues: If there are multiple versions of an object and the system is trying to access a version that does not exist or is not properly linked, this error can occur.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the data correctly, leading to inconsistencies.
  
  Solution:
  
  Consistency Check: Perform a consistency check on the affected object. This can often be done using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the order or object in question.
  Buffer Refresh: Refresh the buffer by using transaction SM12 to check for any locked entries and SM21 to review the system log for any related errors. You may also consider using SM37 to check for any failed jobs that might have caused the inconsistency.
  Data Repair: If you identify specific inconsistencies, you may need to manually correct the data. This could involve updating or deleting incorrect entries.
  Reprocessing: If the error occurred during a specific transaction, try reprocessing that transaction after ensuring that all data is consistent and correct.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that resolve known issues.
  Consult Documentation: Review the documentation for the specific object type and version ID to understand the expected data structure and relationships.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, SM12, SM21, and SM37.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details, including the object type, version ID, and item ID.
  System Logs: Always check system logs for additional context around the error, as they may provide insights into what led to the inconsistency.
  
  By following these steps, you should be able to diagnose and resolve the CRMS4_PS_BUFFER026 error in your SAP system.