How To Fix CRMS4_PS_BUFFER024 - Net calculation items not saved; NCD header not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 024

• Message text: Net calculation items not saved; NCD header not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER024 - Net calculation items not saved; NCD header not found ?

  The SAP error message CRMS4_PS_BUFFER024 indicates that there is an issue with the net calculation items not being saved because the NCD (Net Calculation Document) header could not be found. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with pricing and conditions.
  Cause:
  
  Missing NCD Header: The primary cause of this error is that the system is unable to find the NCD header that is required to save the net calculation items. This can happen if the NCD was not created properly or if there is a mismatch in the data.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect references to the NCD.
  Configuration Issues: Incorrect configuration in the pricing procedure or related settings can lead to this error.
  Transaction Issues: If the transaction is not completed properly or if there are issues with the transaction data, it may lead to this error.
  
  Solution:
  
  Check NCD Creation: Ensure that the NCD header is created correctly before attempting to save net calculation items. You may need to review the process that generates the NCD.
  Review Data: Check the data being processed for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Configuration Review: Review the pricing procedure and related configuration settings in SAP. Ensure that they are set up correctly to handle net calculations.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that may provide more context about the issue.
  Debugging: If you have access to debugging tools, you can trace the execution to see where the process is failing and why the NCD header is not being found.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates that resolve the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM pricing and conditions for more detailed information on how NCDs are handled.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.