How To Fix CRMS4_PS_BUFFER025 - Object from type '&1' already in use by '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 025

• Message text: Object from type '&1' already in use by '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER025 - Object from type '&1' already in use by '&2' ?

  The SAP error message CRMS4_PS_BUFFER025 indicates that an object of a certain type (denoted by &1) is already in use by another user or process (denoted by &2). This typically occurs in scenarios where multiple users or processes are trying to access or modify the same object simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: The most common cause is that the object is locked by another user or transaction. This can happen in scenarios where multiple users are trying to edit the same business object (e.g., a sales order, service request, etc.) at the same time.
  Long-running Transactions: If a transaction takes a long time to complete, it may hold a lock on the object for an extended period, preventing others from accessing it.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking issues, especially in high-transaction environments.
  
  Solution:
  
  Wait and Retry: If the object is locked by another user, the simplest solution is to wait until the other user has finished their transaction and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks on the object. You can see which user or process is holding the lock and take appropriate action (e.g., contacting the user).
  Release the Lock: If necessary and if you have the appropriate permissions, you can manually release the lock in transaction SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Review Transaction Logic: If this error occurs frequently, review the logic of the transactions that are causing the locks. Consider implementing better transaction management or optimizing the processes to reduce the likelihood of concurrent access.
  Increase Lock Timeout: In some cases, increasing the lock timeout settings in the system configuration may help alleviate the issue, but this should be done carefully and with consideration of the overall system performance.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might provide additional context.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for best practices on handling locks and concurrent access in your specific module (e.g., CRM, PS).
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.