How To Fix CRMS4_PS_BUFFER027 - Consistency check failed: '&OBJECTTYPE&' '&ITEMGROUPID&' '&ITEMID&'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 027

• Message text: Consistency check failed: '&OBJECTTYPE&' '&ITEMGROUPID&' '&ITEMID&'

What causes this issue?

The consistency check has failed, using a business-object-specific
implementation.

System Response

The following keys are displayed respectively in the short text to
locate or trace the object:
Object type
Version ID (for gross entitlement documents and gross payment
documents), SXP version ID (
<DS:GLOS.49F963515A413880E10000000A421947>SXP type</>), or item group ID
(for net calculation documents)
Item ID (for items only)

How to fix this error?

Check the consistency of the object.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER027 - Consistency check failed: '&OBJECTTYPE&' '&ITEMGROUPID&' '&ITEMID&' ?

  The SAP error message CRMS4_PS_BUFFER027 indicates that there is a consistency check failure related to a specific object type, item group ID, and item ID in the SAP CRM system. This error typically arises in the context of the SAP CRM system when there are issues with the data consistency in the buffer or database.
  Cause:
  
  Data Inconsistency: The most common cause of this error is that the data in the CRM system is inconsistent. This could be due to incomplete data entries, missing records, or discrepancies between the database and the buffer.
  Buffer Issues: The error may also occur if there are issues with the buffer that stores temporary data for performance optimization. If the buffer is not updated correctly, it can lead to inconsistencies.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling data correctly, leading to inconsistencies.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there might be inconsistencies if the transport was not executed properly.
  
  Solution:
  
  Consistency Check: Perform a consistency check on the affected object type, item group ID, and item ID. This can often be done using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  Buffer Refresh: Refresh the buffer to ensure that it is up to date. This can often be done by using transaction SM12 to delete any locks or SM21 to check the system log for any related issues.
  Data Correction: If you identify any inconsistencies in the data, correct them directly in the database or through the appropriate transaction codes.
  Check Custom Code: Review any custom code or enhancements that might be affecting the data integrity. Ensure that they are correctly implemented and do not introduce inconsistencies.
  Transport Validation: If the issue arose after a transport, validate that all necessary objects were transported correctly and that there are no missing dependencies.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SM12, and SM21 for data inspection and system monitoring.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any steps you have already taken to troubleshoot the issue.
  Documentation: Review SAP documentation related to CRM and data consistency checks for further insights and best practices.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRMS4_PS_BUFFER027 error message.