How To Fix CRMS4_PS_BUFFER028 - Consistency check failed: '&OBJECTTYPE&' '&SXPVERSIONID&' '&PSSCSXD&'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 028

• Message text: Consistency check failed: '&OBJECTTYPE&' '&SXPVERSIONID&' '&PSSCSXD&'

What causes this issue?

Consistency Check using business object specific implementation

System Response

The following keys are displayed respectively in the short text to
locate or trace the object:
Object type
Version ID (of a gross entitlement document or a gross payment
document), SXP version ID (of an
<DS:GLOS.49F963515A413880E10000000A421947>SXP type</>), or item group ID
(of a net calculation document)
Item ID (for items only)

How to fix this error?

Check the consistency of the object.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER028 - Consistency check failed: '&OBJECTTYPE&' '&SXPVERSIONID&' '&PSSCSXD&' ?

  The SAP error message CRMS4_PS_BUFFER028 indicates that there is a consistency check failure related to a specific object type and version ID in the context of the SAP CRM (Customer Relationship Management) system. This error typically arises in scenarios involving the integration of CRM with other SAP modules or when there are issues with the data consistency in the CRM system.
  Cause:
  
  Data Inconsistency: The error often occurs due to inconsistencies in the data stored in the CRM system, particularly in the context of the object type and version ID mentioned in the error message.
  Buffer Issues: It may also be related to issues with the buffer where the data is stored temporarily, leading to discrepancies between the database and the buffer.
  Configuration Issues: Incorrect configuration settings or missing entries in the customizing tables can also lead to this error.
  Transport Issues: If there have been recent transports of changes or updates, they may not have been applied correctly, leading to inconsistencies.
  
  Solution:
  
  Consistency Check: Perform a consistency check on the relevant object types and versions. This can often be done using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the order or object in question.
  Buffer Refresh: Refresh the buffer to ensure that the latest data is being used. This can be done using transaction SM12 to delete any stale locks or using SM21 to check for system logs that might indicate issues.
  Data Correction: If inconsistencies are found, you may need to correct the data manually or through a program that can fix the inconsistencies.
  Check Customizing Settings: Review the customizing settings related to the object type and ensure that all necessary configurations are in place.
  Transport Management: If the issue arose after a transport, check the transport logs and ensure that all objects were transported correctly. You may need to re-transport or adjust the transport settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) to investigate the underlying data structures and functions.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any steps you have already taken to resolve the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRMS4_PS_BUFFER028 error in your SAP CRM system.