How To Fix CRMS4_BSP_SVC002 - Item &2 in service contract &1 has been added to solution portfolio &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_BSP_SVC - Message class for BSP service contrract items

• Message number: 002

• Message text: Item &2 in service contract &1 has been added to solution portfolio &3.

What causes this issue?

Item &V2& in service contract &V1& has already been added to business
solution portfolio &V3&. However, you can only add a service contract
item to one business solution portfolio.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a service contract item that has not yet been added to any
business solution portfolio.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP_SVC002 - Item &2 in service contract &1 has been added to solution portfolio &3. ?

  The SAP error message CRMS4_BSP_SVC002 typically indicates that an item in a service contract has been successfully added to a solution portfolio. This message is informational rather than an error, meaning that it is not indicating a problem but rather confirming that an action has been completed successfully.
  Cause:
  
  The message is triggered when a service contract item is added to a solution portfolio in the SAP system. This is part of the process of managing service contracts and their associated items within the SAP Customer Relationship Management (CRM) module.
  
  Solution:
  Since this message is informational, there is no specific solution required. However, if you are looking to ensure that the process is functioning as intended, you can:
  
  Verify the Addition: Check the solution portfolio to confirm that the item has been added correctly.
  Review the Service Contract: Ensure that the service contract is set up correctly and that all necessary items are included.
  Check for Further Actions: If you were expecting a different outcome or if there are subsequent steps in your process, ensure that you follow those steps as needed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to service contracts and solution portfolios, such as CRMD_ORDER for managing service orders.
  Documentation: Refer to SAP Help documentation for detailed information on service contracts and solution portfolios.
  Customization: If you are a system administrator or consultant, you may want to check the configuration settings related to service contracts and solution portfolios to ensure they align with business requirements.
  
  If you encounter any issues beyond this message or if the process does not behave as expected, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or updates related to this functionality.