How To Fix CRMS4_BSP_SLO031 - Item &2 in sales order &1 has been removed from solution portfolio &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_BSP_SLO - Message class for BSP sales order items

• Message number: 031

• Message text: Item &2 in sales order &1 has been removed from solution portfolio &3.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP_SLO031 - Item &2 in sales order &1 has been removed from solution portfolio &3. ?

  The SAP error message CRMS4_BSP_SLO031 indicates that an item in a sales order has been removed from the solution portfolio. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with solution sales and service orders.
  Cause:
  The error message is triggered when:
  
  An item in the sales order references a solution that has been deleted or is no longer available in the solution portfolio.
  The solution portfolio has been modified, and the specific item is no longer valid or has been removed.
  There may be inconsistencies in the data, such as missing or incorrect configuration settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Solution Portfolio:
  
  Verify if the item referenced in the sales order is still part of the solution portfolio. You can do this by navigating to the solution portfolio in SAP and checking if the item exists.
  
  
  
  Update Sales Order:
  
  If the item has been removed from the solution portfolio, you will need to either:
  
  Remove the item from the sales order.
  Replace it with a valid item that is still part of the solution portfolio.
  
  
  
  
  
  Data Consistency Check:
  
  Ensure that there are no inconsistencies in the data. This may involve checking for any recent changes made to the solution portfolio or related configurations.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or release notes that may provide insights into changes made to the solution portfolio.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage sales orders.
  Solution Manager: If you are using SAP Solution Manager, check for any updates or changes that might have affected the solution portfolio.
  Custom Development: If there are custom developments or enhancements in your SAP environment, ensure that they are not causing conflicts with the standard functionality.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.